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WNS Assistance

WNS Assistance utilises a highly effective business model of bespoke technology, process efficiency and transparency, as well as the strong and respected WNS brand to offer innovative validation and repair services in the Property Claims sector. Elite are one of WNS’ UK-wide network of approved contractors, covering all postcode sectors for the full spectrum of trade types helping to ensure customers receive a fast and high quality response and resolution to their claim.

Mr Myatt - May 2018

"Just to let you know how amazing matt was on Friday. My home is now better than it ever was! He was very polite and professional and got the job done really well. Please pass on my thanks to the operative and his manager."

Mr & Mrs Baker - January 2018

"Extremely happy with the trades and the works that have been carried out, the guys that attended were very friendly and helpful. Really happy." 

5 Star

Ms Moss - January 2018

"I am very pleased with the work carried out to my wall, the guy that attended worked really hard."

5 Star

Mrs Willetts - January 2018

"The works looks fantastic, Darren did a brilliant job."

5 Star

Mr Devon - November 2017

"I am very happy and happy with the professional level of the tradesmen."

5 Star

Mr Carr - September 2017

"We are over the moon and so, so happy with the work that's been carried out, it looks absolutely beautiful. Thank you so much."

5 Star

Mr Mallobone - June 2017

"You have recently carried out repairs on my parents’ house (chimney rebuild) They were very pleased with the work completed, the workmen were prompt, polite and very professional. The overall work is a brilliant standard, all mess cleared up and plenty of communication. A big thank you to you and your team." 

5 Star

Mr & Mrs Mirley - June 2017

"Very happy with the work the guys have done. It looks great and they’ve left it nice and tidy."

5 Star

Mrs Morgan - June 2017

"Very pleased with the quality works. Guys are great and very tidy."

5 Star

Mrs Aston - October 2016

"I am over the moon with the repair works carried out by your company, I am so delighted, I cannot convey my appreciation. Andy came out at the beginning and was very helpful. The operatives that attended always had a smile of their face and did a great job. The girls in the office were very kind and helpful. The painter that attended (Neil) was a lovey lad. I love how everyone at your company is so pleasant and helpful. I will be writing a letter to Andy Parton to express how happy I am."  

5 Star

Mr Taylor - July 2016

"Extremely happy with the remediation works that have been completed by Elite. Absolutely superb job and really good guys, couldn't be happier!"

5 Star

Mrs V Gill - January 2016

"Happy with the repair work, very pleased."

5 Star

Mrs Perry - August 2015

"The plumber who attended from Elite yesterday did a fantastic job in the bathroom, everything superb and we are glad everything is back to normal now."

5 Star

Mr & Mrs Newton - July 2015

"Very happy with the works that have been completed. The workman left everywhere clean and tidy and everything looks brilliant, we are really happy. Helena and the other girls in the office were very helpful and always there to answer any questions or queries we had. Very happy with Elite and would definitely use them in the future for any maintenance works we require."

5 Star

Miss Jones - June 2015

"Just to say, everywhere looks just great! We are really chuffed with all you have done. Carl & John are just fab, the best ever. They've done a fab job. Dan has also been great, he even stayed until late one night to get my son's bedroom finished. Thank you to Tina, for sorting everything out for us, you've been great as was Helena. Thanks Again. "

5 Star

Mr & Mrs Arnott - June 2015

"Very happy with the work. The work man turned up at 8am on the dot, got on with the work and tidied up afterwards. Very happy."

5 Star

Mr Greenow - May 2015

"We could not be more pleased, every part of the job has been done to an exceptionally high standard. All the staff were really good with a great attitude, particularly Dave who I believe is a new employee - he could not do more for us. First class job. "

5 Star

Mr & Mrs Withington - April 2015

"I am very happy with the work recently completed by your operatives."

5 Star

Mrs Faulkner - March 2015

"Very happy with works completed. Very happy with everything!"

5 Star

Ms Camps - February 2015

"I am impressed with the work that the guys did really pleased with what was completed."

5 Star

Mr & Mrs Millard - February 2015

"We would like to thank you and particularly Paul, Lee, Luke and Mark, not only for their excellent work but also their attitude and manner whilst they were with us. They are first-rate ambassadors for your company.

Neither we nor Elite wished for this situation, but occasionally things go wrong, and when they do it is the way in which they are put right that really demonstrates the type and quality of the company and individuals.

After we first met Paul we all agreed a remedial plan which you honored and executed efficiently. We are really pleased with the work we now have our bathroom back. Now that we have put everything back we attach a photo for your interest.

Please pass on our thanks to Paul, Lee, Luke and Mark (are they the 4 Apostles?!?!?) and we wish you and your company continued success in the future. "

5 Star

Mrs Haigh - February 2015

"I am happy with the work the lads completed, great customer service from Tina and the lads all had a great attitude"

5 Star

Mr Burns - January 2015

"My wife and I are delighted with our whole experience with Elite, the quality of the workmanship is outstanding, the staff have been polite and courteous, we could not be any happier, we would be happy to provide Elite with a reference at any time. "

5 Star

Mr Western - January 2015

"Very pleased with the work carried out, I could not fault the lads that came to do the work. We have been very happy with the customer service we have received. "

5 Star

Mr Burns - December 2014

"I would like to thank the guys (Simon & Arron) that attended today and completed the work, they have done a fantastic job I'm really pleased with their work."

5 Star

Mr Philip Campbell - November 2014

"The work done has been to a high standard. The workmen arrived on time and protected all the furniture and fittings. They have been polite and kept me informed of what was happening and time scale of everything "

5 Star

Mrs Parker - October 2014

"I am very happy with the work carried out by yourselves, the lads were lovely and the work done is great."  

5 Star

Mrs Angela Adams - October 2014

"I was happy with the work done, excellent job and would recommend you anytime. "

5 Star

Mr K Bowen - October 2014

"You have done a very good job, I'm very pleased, the operatives were brilliant, very punctual. Very happy with the customer service I have received."

5 Star

Mrs R Currie- August 2014

"I am very happy with the work completed by yourselves, the operatives arrived on time and I found the Customer Care department extremely helpful, I would definitely recommend their services to others. "

5 Star

Mrs Rundall - July 2014

"Excellent, all your staff were punctual and polite, they completed all work as discussed to a high standard, removing all waste and equipment on completion. Staff contacted by telephone were helpful and did their best to arrange works to schedule."

5 Star

Mr Mark Sutherland-Gray- May 2014

"The roofers that came were brilliant. Efficient, helpful, friendly. A pleasure to have at my house. Would also like to say thank-you to Tina for being so helpful too! "

5 Star

Mrs Afzal - October 2013

"I would be grateful if you could pass on my thanks to both James and his lovely colleague who came today to work on my electric gates.

In all honesty it is rare to see this breed of workmen anymore. From the onset and throughout the day I was so impressed how wonderful and outstanding their quality of work was.  They both worked very hard throughout the day and did not waste any time at all; they were very polite and courteous at all times.

What impressed both me, my father and my husband was the amount of knowledge and expertise that James demonstrated with CAME gates not just on the electronics but also the mechanics of the motors and he was always happy to answer my questions regarding these processes due to my inquisitive mind!

I could see the perfection in his work and the high quality standards he was used to with no shortcuts made.

All I can say is that they are a credit to your company but also to themselves and I would be more than happy to recommend them both at the highest level.

I am looking forward to seeing them back again to do my other gate as I know I am in excellent hands.

This is the first time I have ever taken time out to write to thank a company but credit where is due.

Many thanks once again."

5 Star

Mr Hollings - June 2013

"Excellent punctuality on all 3 days, very polite and courteous at all times, Cleanliness was excellent - putting cloths down and taking boots off as and when required.

Even at the end of the job they spotted a squeak and took care of the problem.

Customer services kept me informed of the delivery times etc...  I would not hesitate in recommending Kyle and Malcolm in carrying out future works"

5 Star

Mr Saatchi - June 2013

"We were extremely pleased with the service because the staff were very hard working, cheerful and thorough.  Carl's attention to detail was first rate, we highly recommend him."

5 Star

Mr & Mrs Mattox, Walsall - March 2013

"All the lads are a real credit to the company. They turned up ready to start at 8am and were never late.Dust sheets were laid every morning before commencing work and the work areas always left clean and tidy at the end of the day.

The lads were conscientious in their work, always friendly and polite and nothing was too much trouble. Paul popped in or called frequently to ensure the job ran smoothly with no hitches.

All work was carried out to a high standard and the finish is excellent.

We can not find fault in any aspect of the work and would recommend Elite to anyone."

5 Star

Mrs Gutknecht, Birmingham - February 2013

"All work carried out very satisfactorily staff all punctual and very pleasant - builders and decorators, good attention to detail in the work carried out."

5 Star

Mrs Duckworth, Birmingham - November 2012

"We would like to say a big thank you to Lee Tunstall who did all of the work in our home.

He was very polite, arrived early every morning, his work was very clean and after he finished each day he put everything away. Lee has a great attitude and was very helpful; nothing was too much trouble for him.

We would recommend Elite to anyone who requires any repairs etc... A big thank you to all at Elite."

5 Star

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