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Bovis Homes

Bovis Homes pride themselves on being one of the country's leading house builders and have established an enviable reputation for the quality of our build and design, high specification and excellent customer service. Elite are contracted to support Bovis with agile Customer Care Remediation services throughout central England.

Mrs Jubber - January 2019

"He was lovely and we are happy with the tiling works completed."

5 Star

Miss Pratt - December 2018

"The operative was early and polite."

5 Star

Mr & Mrs Hunter - November 2018

"Really pleased with the works!"

5 Star

Mr Coe - May 2018

"Dan and Neil did a fantastic job, very happy."

5 Star

Mr & Mrs Curtis - May 2018

"I just wanted to let you know that we have been extremely pleased with how these works have been managed and the way in which Elite and Riteway have undertaken them.

I would like to give particular praise to Elite's operative Aaron Green who has carried out the repairs to an extremely high standard with a friendly attitude and the minimum amount of disruption to ourselves and our home."

5 Star

Mr & Mrs Kwao - March 2018

"I was so impressed with the exterior work Steve did today that I wanted to call Elite to praise him, he has been brilliant."

5 Star

Mr & Mrs Naylor - March 2018

"Very impressed with the service, Aaron did a brilliant job."

5 Star

Mr Theobald - March 2018

“We just wanted to say thank you to you and your guys for sorting out the kitchen. We're very happy with what they have done. Please pass on our thanks to everyone involved. 

“We are grateful that you sorted it out and we recognise that you didn't have to do what you did. 

“I know it was a complete headache, so a very big thank you for this and everything else you have done for us. 

"I would recommend the services of Elite Maintenance to others.”

5 Star

Miss Bowden - February 2018

"I would like to thank Elite as you have sent the most wonderful man today - Russell, who is such a lovely guy and did a brilliant job. I couldn’t be happier, he even tidied up everywhere really well."

5 Star

Mrs & Mr Chohan - February 2018

"Operative was really good, answered any questions that I had. Pleased with the operatives and staff."

5 Star

Mrs Davies - February 2018

"Gareth did a really great job, Thanks to Elite."

5 Star

Miss Lyn-Kew & Mr Bogle - February 2018

"Couldn’t be more pleased, the guys have done an awesome job." 

5 Star

Mr McCaig - January 2018

"Really happy with the works, Andy has done a great job!"

5 Star

Mr and Mrs Burness - January 2018

"Neil did an excellent job, he was the best one out of the lot."

5 Star

Mr Russell - November 2017

"Very happy with the works completed by Aaron."

5 Star

Mr Coe - November 2017

"Just wanted to let you know how impressed I have been by the guys from Elite - the work they have done so far has been outstanding.

My porch is without doubt the best in the whole development and no longer annoys me every time I arrive at the house!"

5 Star

Mr Barrett - October 2017

"Nino did a brilliant job. Thanks very much Elite."

5 Star

Mr Thomassen - October 2017

"Works to the block paving look fantastic. Elite Maintenance have done a brilliant job and we are very pleased."

5 Star

Mrs Paltera - October 2017

"I was extremely happy with the works carried out in my home and the operatives."

5 Star

Mr Blaszczyk - October 2017

"The tiler did a great job, very pleased."

5 Star

Mrs Rodger - October 2017

"Leigh did a great job, over the moon."

5 Star

Miss Broomfield - October 2017

"The works done were great, the men were really helpful and answered any questions that I had."

5 Star

Mr Heeley & Miss Cox - October 2017

"I can honestly say I am impressed and the repair work looks as though people had not even been in the house.

This kind of care goes a long way, so please thank everyone involved. Thank you!"

5 Star

Mr Bailey - September 2017

"Just wanted to say we are really happy with the works your guys have carried out at our property. My wife wanted to single out Luke as doing a fantastic job!"

5 Star

Mr & Mrs Davies - September 2017

"Very happy, thanks! Fantastic job all round."

5 Star

Mr & Mrs Spare - September 2017

"Elite did a lovely job, really very pleased."

5 Star

Mr and Mrs Thompson - September 2017

"The works went really well. Thanks Elite!"

5 Star

Mrs Plume - September 2017

"Very pleased with the works that Elite were asked to do, everything went fine."

5 Star

Mr Thomas - September 2017

"Everything went well with the works from Elite, great job!"

5 Star

Mr Warren - September 2017

"Happy with the works elite did, Jim did a great job for me."

5 Star

Mr & Mrs Sherriff - September 2017

"We are happy with everything."

5 Star

Mrs and Mr White - September 2017

"I could not fault the work Dave from Elite Maintenance did for us, he did a brilliant job and we are very impressed with what he achieved." 

5 Star

Mr Agyei - August 2017

"Happy with the job Elite completed!"

5 Star

Mr Shah & Miss Choudhary - August 2017

"Daniel Mckeegan came to our house today to fix a couple of doors and I was very impressed with the service provided by him. He went beyond what was required!."

5 Star

Mr & Mrs Hall - August 2017

"We are delighted with the work carried out today by Andy the tradesman. We also would like to thank Andy the organiser who initially came out to assess the problem with our side gate, and then ordered the very pleasing replacement items. Thank-you Elite Maintenance."

5 Star

Mr & Mrs Muchikange - August 2017

"The guys who came did an excellent job and were very friendly. They went the extra mile and touched up a bit of paint for me too."

5 Star

Mr Galbraith - June 2017

"I am over the moon with the works. 

Lee did a phenomenal job, he is a real credit to your team and I can’t express how happy I am.

Please pass on my thanks to Lee and ensure it reaches his management team." 

5 Star

Mr & Mrs Miah - June 2017

"Very happy with the work that was carried out. Everyone was working really hard and stayed a little longer to get the work done!"

5 Star

Mr & Mrs Bullock - June 2017

"Leigh did a great job yesterday, very pleased."

5 Star

Mr & Mrs Mitchell - June 2017

"Really happy with the work done. The path looks lovely and they have cleaned up after themselves brilliantly."

5 Star

Miss Bryant - June 2017

"Please relay back to Elite just how pleased we are with the work carried out by Aaron yesterday. He was very professional, carried out his jobs to a very high standard and was very pleasant."

5 Star

Mr Hunter - June 2017

"I thought I would drop you a quick note to say how impressed I am with the work, professionalism and approach your team this week have shown me whilst they have been in our house.

There has been a lot going on, with work taking place in a number of rooms, but they have kept me informed and work has been carried out to a high standard.

I am even more impressed by the state they leave the house.  The last two days especially, have seen a lot of messy work, however, when they have left, the house is clean, tidy and nothing for me to do.

Could you please pass on my thanks to the teams who have been out so far for their understanding, information, professionalism and approach, they have been a credit to your company, and if we need work undertaken in the future, I will certainly be asking for Elite to be the preferred team for the jobs."

5 Star

Mrs Harvey - July 2016

"I just wanted to send you a quick message to say thank you for the brilliant service we have received by Elite.

From the off, everyone spoken to at Elite where warm and friendly and more than happy to help- A lovely contractor named Jason (I think) attended out home last week, and went above and beyond to ensure remediation works were completed to the highest standards and even identified issues not previously picked up and ensured these were rectified.

Unfortunately, he did not have enough time to complete all works due to the unforeseen extra works required, however Jon from the office contacted me promptly to arrange another appointment. Due to the last minute arrangements we were struggling to confirm, however Jon ensured all avenues were explored and was extremely polite and courteous to ensure we were happy.

The appointment was arranged for today, and it was a pleasure to have Pete attend our home to finish the outstanding remediation works. Again, he went the extra mile and exceeded expectations ensuring all work was completed to the highest standard, being friendly and helpful at all times. I would like to say a massive THANK YOU to Pete, Jason and Jon for quickly and efficiently solving the problems that have been on-going for some time now."

5 Star

Mr D Edwards - May 2016

"Very happy with the repair works carried out by Elite. Both of the contractors that attended were great, very friendly and knew exactly what they were doing. They have done a brilliant job."

5 Star

Mr Philips - April 2016

"Very happy with he remediation work completed by Elite, Carl was brilliant!"

5 Star

Miss Rowberry - April 2016

"I was incredibly impressed with the reapir work carried out in my property on Monday. The contractor in question, named Gareth, was incredibly polite and professional. Thank you so much.

5 Star

Miss A Middleton - March 2016

"We are both very please with the work the operative carried out yesterday on behalf of Elite. He was professional, knowledgeable and knew exactly what he was doing, no problems at all."

5 Star

Mr Rhind - February 2016

"Very happy will all the efforts to find the leak, I'm extremely satisfied! 10 out of 10!"

5 Star

Mr & Mrs York - February 2016

"Very happy with the work completed, the guy that attended was brilliant."

5 Star

Mr & Mrs Booth - January 2016

"I would just like to say a big thank you to your guy (Andy) who attended our property today. I Spoke with him first thing regarding issues at our house and I was really impressed with how efficiently Andy sorted it out for us. He was there bang on time, left no mess, the work carried out was perfect, my wife as well as myself at last had something to smile about. I contacted Andy throughout the day and he took the time to go through what he was doing which I really appreciated, I would be grateful if you could pass on both mine and my wife's thanks and appreciation for the work Andy carried out today and to yourself for sending him"

5 Star

Mr Gurung - January 2016

"This email is to say a BIG THANK YOU!! for the work done by Daniel Jones (Decorator) and Carl Burgess (Multi trade). They have been absolutely brilliant and did more than our expectation. All the work they have done is to the highest standard and we are extremely satisfied and happy. It was very nice and generousof them to do some additional work which was not even mentioned on the work list, we really appreciate this. Their manner and behavior towards customer was exemplary. The customer care service we received was one of the best. I can definitely say I would highly recommend Elite Maintenance to all family and friends and if possible for Daniel and Carl in particular to attend."

5 Star

Mr & Mrs Hall - November 2015

"Phil did a brilliant job, everything was left nice and clean"

5 Star

Mr & Mrs Murphy - November 2015

"Derek has done a great job and cleaned up afterwards - Thanks"

5 Star

Mr & Mrs Wilders - October 2015

"Just to say Carl the decorator did a brilliant job yesterday he is a great chap, very thorough and polite."

5 Star

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