Bovis Homes pride themselves on being one of the country's leading house builders and have established an enviable reputation for the quality of our build and design, high specification and excellent customer service. Elite are contracted to support Bovis with agile Customer Care Remediation services throughout central England.
Mr Galbraith - June 2017
"I am over the moon with the works. Lee did a phenomenal job, he is a real credit to your team and I can’t express how happy I am. Please pass on my thanks to Lee and ensure it reaches his management team."
Mr & Mrs Miah - June 2017
"Very happy with the work that was carried out. Everyone was working really hard and stayed a little longer to get the work done!"
Mr & Mrs Bullock - June 2017
"Leigh did a great job yesterday, very pleased."
Mr & Mrs Mitchell - June 2017
"Really happy with the work done. The path looks lovely and they have cleaned up after themselves brilliantly."
Miss Bryant - June 2017
"Please relay back to Elite just how pleased we are with the work carried out by Aaron yesterday. He was very professional, carried out his jobs to a very high standard and was very pleasant."
Mr Hunter - June 2017
"I thought I would drop you a quick note to say how impressed I am with the work, professionalism and approach your team this week have shown me whilst they have been in our house. There has been a lot going on, with work taking place in a number of rooms, but they have kept me informed and work has been carried out to a high standard. I am even more impressed by the state they leave the house. The last two days especially, have seen a lot of messy work, however, when they have left, the house is clean, tidy and nothing for me to do. Could you please pass on my thanks to the teams who have been out so far for their understanding, information, professionalism and approach, they have been a credit to your company, and if we need work undertaken in the future, I will certainly be asking for Elite to be the preferred team for the jobs."
Mrs Harvey - July 2016
"I just wanted to send you a quick message to say thank you for the brilliant service we have received by Elite. From the off, everyone spoken to at Elite where warm and friendly and more than happy to help- A lovely contractor named Jason (I think) attended out home last week, and went above and beyond to ensure remediation works were completed to the highest standards and even identified issues not previously picked up and ensured these were rectified. Unfortunately, he did not have enough time to complete all works due to the unforeseen extra works required, however Jon from the office contacted me promptly to arrange another appointment. Due to the last minute arrangements we were struggling to confirm, however Jon ensured all avenues were explored and was extremely polite and courteous to ensure we were happy. The appointment was arranged for today, and it was a pleasure to have Pete attend our home to finish the outstanding remediation works. Again, he went the extra mile and exceeded expectations ensuring all work was completed to the highest standard, being friendly and helpful at all times. I would like to say a massive THANK YOU to Pete, Jason and Jon for quickly and efficiently solving the problems that have been on-going for some time now."
Mr D Edwards - May 2016
"Very happy with the repair works carried out by Elite. Both of the contractors that attended were great, very friendly and knew exactly what they were doing. They have done a brilliant job."
Mr Philips - April 2016
"Very happy with he remediation work completed by Elite, Carl was brilliant!"
Miss Rowberry - April 2016
"I was incredibly impressed with the reapir work carried out in my property on Monday. The contractor in question, named Gareth, was incredibly polite and professional. Thank you so much.
Miss A Middleton - March 2016
"We are both very please with the work the operative carried out yesterday on behalf of Elite. He was professional, knowledgeable and knew exactly what he was doing, no problems at all."
Mr Rhind - February 2016
"Very happy will all the efforts to find the leak, I'm extremely satisfied! 10 out of 10!"
Mr & Mrs York - February 2016
"Very happy with the work completed, the guy that attended was brilliant."
Mr & Mrs Booth - January 2016
"I would just like to say a big thank you to your guy (Andy) who attended our property today. I Spoke with him first thing regarding issues at our house and I was really impressed with how efficiently Andy sorted it out for us. He was there bang on time, left no mess, the work carried out was perfect, my wife as well as myself at last had something to smile about. I contacted Andy throughout the day and he took the time to go through what he was doing which I really appreciated, I would be grateful if you could pass on both mine and my wife's thanks and appreciation for the work Andy carried out today and to yourself for sending him"
Mr Gurung - January 2016
"This email is to say a BIG THANK YOU!! for the work done by Daniel Jones (Decorator) and Carl Burgess (Multi trade). They have been absolutely brilliant and did more than our expectation. All the work they have done is to the highest standard and we are extremely satisfied and happy. It was very nice and generousof them to do some additional work which was not even mentioned on the work list, we really appreciate this. Their manner and behavior towards customer was exemplary. The customer care service we received was one of the best. I can definitely say I would highly recommend Elite Maintenance to all family and friends and if possible for Daniel and Carl in particular to attend."
Mr & Mrs Hall - November 2015
"Phil did a brilliant job, everything was left nice and clean"
Mr & Mrs Murphy - November 2015
"Derek has done a great job and cleaned up afterwards - Thanks"
Mr & Mrs Wilders - October 2015
"Just to say Carl the decorator did a brilliant job yesterday he is a great chap, very thorough and polite."