Developer Customer Care Repair & Remediation

We take representing your company seriously. Due to the nature of our work we are often called into situations that require high levels of empathy and diplomacy as much as they require high levels of technical expertise.

Elite have 20 years experience of undertaking Customer Care work on behalf of the UK's largest most high profile national house builders.

Our expertise has enabled us to develop robust business processes and operational practices that ensure both the house builder and the resident's requirements are fully met.

Elite's reputation for excellence extends to all phases, including initial project assessment and planning, through management, repair and follow up consultation. Elite understand that your reputation is fundamental to your business, as it is ours, and we go to great lengths to protect it.

We do this by ensuring:

• an open, honest, pragmatic and transparent service.
• being proud about what we do.
• focused on performance and success.
• operating safely and responsibly.
• always learning and developing ourselves and our processes.
• continuous improvement.
• monitoring customer feedback and surveys.

We are skilled, experienced professionals who are qualified and committed to excellence - We are very very good at what we do.

Our services include:

• Brickwork
• Electrics
• Plumbing
• Carpentry
• Decorating

Our helpful and friendly office staff are on hand between 9.00am to 5.00pm to answer customer's calls, responding to customer's questions, needs and concerns immediately.

Elite's unrivaled dedication, integrity and application of technical skills is the foundation of success for each project and the reason why we continue to receive outstanding positive feedback from extremely satisfied customers.

If you are interested in Elite's Customer Care Repair contracting services please call 01785 286648