Testimonials

Elite are proud of their reputation, below are a selection of testimonials from our existing clients.

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"Lee and Tony have completed the work to a high standard and have conducted this in a highly professional manner; there was little disruption to my employment as a home based inspector.

They have worked effciently and been polite, causing little disruption in completing the work. They arrived on time each day and left my home in a clean and tidy state between visits.

I am very pleased with the work completed and would like to thank both of them for their polite and consiencous approach."

Mr T Bowler, Leicester - February 2012

(Merlin Insurance Claim)

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"I was kept informed all the way, especially when the surveyor was running late, this was much appreciated as a lot of firms would not have bothered. So top marks for customer service!

The operatives were always punctual and very pleasant. They worked as neaty as they could on what was a very dusty job, always leaving everything clean and tidy at the end of each day.

They protected my furniture very well and showed a great deal of respect for my home.

A job well done!"

Mrs Whitehead, Stafford - February 2012

(Merlin Insurance Claim)

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"I would like to say that my wife and I are very happy with the operatives who completed the works to our kitchen. They were very polite and did an excellent job.

I have no complaints about anything, they were great lads who worked hard and did a very good job, always clean and tidy. Excellent!

They are a credit to your company."

Mr Doherty, Covenrty - February 2012

(Merlin Insurance Claim)

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"I writing to thank you for the work recently completed at my property.

The standard of work was first class as was the level of customer care shown by your team who carried it out;it was completed on time as per the work schedule and I was advised prior to the start of the job.

I would like to specifically thank Paul Smith for his overall management of the job.He continually kept me informed of the tasks to be completed and managed to work around my family requirements - considering the work was to both my bathrooms at the same time it was no easy task!

He managed to source a shower door for me and sorted out the tiles and flooring that we had chosen ensuring all were available on time. I came home every evening to find all the areas were cleaned with no mess left over.

Once again thank you for making the whole job stress free!

I would have no hesitation in recommending your company in the future."

Mr Fairbrother, Burton on Trent - February 2012

(Merlin Insurance Claim)

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"We would like to thank you and say how delighted we were with all the hard work put forth by you and all the different trades used within your company during our recent renovations after our flooding. The process was very well organized and went so smoothly we hardly knew you were here. Since initially meeting with you we have been impressed with your communication and follow-ups. You actively listened to us throughout the entire process.

We were impressed and appreciated the fact that you started construction on time and came every day until it was completed and the fact that at every stage you consulted us, Carl especially worked with meticulous attention to detail beyond our expectations.  We are extremely pleased with the workmanship and the materials used in the restoration and we are also grateful for the extra considerations given to keeping dust to a minimum, protecting existing furnishings and floor coverings.

We would highly recommend your company to anyone that requires any repairs or building works. Should you require any references regarding you and your company and the quality of your work, we would be more than happy to assist. 

You can be assured we will be in touch in the near future to assist with our forth coming projects to our home.

Many many thanks again!"

Mr & Mrs P Dennet, Derbyshire - February 2012

(Merlin Insurance Claim)

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"Just to say we are very happy with the works completed, all of the staff were very friendly, and the work was fab!"

Mr Wheawell & Ms Davies, Stoke on Trent - January 2012

(Merlin Insurance Claim )

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"Thank you once again for the fantastic service provided yesterday. MASSIVELY APPRECIATED!"

Phillip Leary, Customer Services Manager  - January 2012

(Keir Partnership Homes)

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"Firstly I would like to say a big thank you for the professional manner in which your company caried out the repair work at our home.

From start to finish your line of communication was excellent and everyone that I spoke to kept me well informed as to when and how the work was to be carried out and in turn completed the job exactly to plan.

I would like to make a special mention for the excellent service which we received from your tradesman Carl. Once again a great communicator, a friendly and amenable guy who understood the pressure of a busy family home, he made the job totally painless which is not easy when you are in someone's home for a week.

My wife particularily appreciated Carls cleanliness and the fact that he kept the whole job tidy, allowing us to use the house around him.

Once again, thanks for everything."

Mr J Smith, Tamworth -  January 2012

(Merlin Insurance Claim)

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"Thank you for the work undertaken by Elite on behalf of Miller Homes during the past two weeks.

We are both totally delighted with all the work Mr Parton has done to achieve what has been a total transformation of the actual and visual levels to the front of the house. The standard of his workmanship is extremely high and he has kept us informed with all aspects of the process from start to finish."

Mr & Mrs Turner, Leicester  - January 2012

(Miller Homes)

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"Happy New Year!

We have had a great christmas in our home, thank you for making this possible!

Best wishes for 2012"

T & S Blockley, Derby  - January 2012

(Merlin Insurance Claim)

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"We would like to thank you for your professional approach and site visits during the undertaking of the work at our property. The level of workmanship is extremely high and the finish looks very good.

Please pass on our thanks to the Elite personnel for all of the work that they have carried out for us during the past year.

Another totally satisfied customer."

Mr & Mrs Turner, Barrow on Soar - December 2011

(Miller Homes)

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"We just wanted to say a big thank you for the fantastic work that your team has done at our house.

We are really pleased with every aspect of the works. All of your staff have been friendly and polite; they do a great job! We would recommend Elite Maintenance to anyone."

A & S Stubbs, Crewe - November 2011

(Merlin Insurance Claim)

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" When fire hits your family and home it is hard to see how you can turn your house back into a family home. With the help of you and your team you have given us back a house which we are now proud to say is our home. We would like to take this opportunity to say thank you for the professional job you have done putting our house back together.

We would like to especially thank Lee for listening to our requirements and making them real, his work was of an excellent standard which is now a joy to look at and use. Your team in the office were always helpful and any issues were always dealt with efficiently & promptly.

We hope that we will never have to use your services again, but we are very happy to meet you under happier circumstances.

Wishing you and your team good luck for the future."

L & T Blockley, Burton on Trent - October 2011

(Merlin Insurance Claim)